Catalog Number : nmf1708
Title : Clinical Case Management: Implementing the Supportive Infrastructure
Speaker : Barbara Faruggio

Webplay Recording Date : 4-6-2016
Webplay Price : $ 125 for two weeks viewing

Webinar Description:

To provide participants with an understanding of the required infrastructure to sustain a Clinical Case Management Model and Effective Patient Flow.

Defining the model and associated role responsibilities is only the beginning of developing a Clinical Case Management Model in an organization. Re-defining committee structures and establishing communication tools is the next phase for development.

Without the oversight of case managers, delays in treatment and or discharge can occur, resulting possibly, in a patient's exposure to iatrogenic occurrences such as medication errors, infection and pressure ulcers. This then leads to a compromised quality of life for the patient and increased costs for the organization not only in increased length of stay but also regulatory penalties

Webinar Objectives:

• Define the three major factors necessary for success of a clinical case management model
• Describe the "ideal" interdisciplinary process
• State the key role responsibility for the ED Case Manager and Admissions Nurse
• State two strategies to increase physician engagement
• Describe the process for the Integration of clinical practice guidelines
• Describe the impact of an observation unit and bed placement tracking process
• Implement effective relationship building initiatives in your organization

Target Audience:

• Department heads
• Supervisors
• Human Resources
• Senior Leadership

Webinar Agenda:

• Review of the Three Major Success Factors
  • Administrative
  • Physician
  • Staffing
• Committee Re-structuring
  • 7 day review committee
  • 30 day length of stay committee
  • Utilization Review Committee
  • Resource Management Committee
• Pre-Admission Supports
  • Direct admits - Increasing Physician usage of the process
  • Role of bed placement nurse
  • Role of admissions nurse
• Managing the Managed Care Patient
  • "The Communications Matrix"
• Other Supportive roles
  • Complex social worker role
  • Information systems coordinator
• Observation Units
  • Developing the concept
  • Measurements to track--Sample logs
• Interdisciplinary Rounds - Policy and Procedure
  • Med-Surge specific key indicators
  • Critical care specific
• Clinical Practice Guidelines
  • Physician Orders - Role of standing orders
  • Implementation strategies
• Emergency Department - Case Management assessment at point of entry
  • Role Responsibility of the case management staff
  • Relationship building with the ED staff
  • Manual tracking boards versus electronic tracking
  • Bed tracking systems
• Relationship Building
  • Administrative
  • Physicians - Partners in Care
  • Inter-Departmental - Nursing & Support
  • Community
  • Long Term Care, Home Health Agencies, Sub acute, Rehabilitation
  • Continuum of Care Committee
  • Managing Staff Resistance
• Communication Strategies

Contact Hours:

• Nursing participants: Instruct-online has approved this program for 1.2 contact hours, Iowa Board of Nursing Approved Provider Number 339.
• All other participants: Must attend the entire Webinar and complete a Webinar critique to receive a 1 Hour Attendance Certificate for each program.

Completion of offering required prior to awarding certificate.

Full tuition is refunded immediately on request if the participant has not been sent the program materials and instructions. Once the instructions (including access codes) have been sent, a full refund will be issued only after the program runs and it is verified that the participant did not access the program.